Meet Husband and Wife Team – Laurel & Allan Hill
Our Team Members
Artisan Ring Maker
Customer Care Specialist
Customer Care Specialist - Remote
Located on the main street of Bridgewater, Nova Scotia Canada, Northwood rings is tucked away on the second floor of a historic downtown building. From this location we meet with clients, and handcraft all of our jewelry creations. In 2020 plans are in the works to create a new showroom and workshop on the main floor of the same building.
Since Northwood’s beginning in 2012 it has always been our mission to provide the best customer service imaginable along with solid, beautiful craftsmanship in the creation of our bentwood rings at reasonable prices for our customers.
As we grew and added employees and began needing larger supplies of material a third pillar of importance became evident to us – ethical sourcing, doing no harm, and advancing equality for all life.
We love creating beautiful jewelry for our customers, but even more than that, we love knowing that with a little extra effort we can not only avoid causing harm to others, but help lift our community and our world towards a better future.
Just like we won’t contribute to unfair wages or horrible working conditions abroad, we believe in fair, living wages for our employees. Not only do they deserve a wage that keeps up with inflation and allows them the luxury of meeting their basic needs, they deserve to earn enough to afford the extras, too. Our prices reflect their craftsmanship and we pay them a living (really living) wage.
We provide flexible schedules, time off, paid sick days, holiday time and a dignified, equal-footing work place where employees are treated like people, not production robots or expendable products.
Abuse towards our staff from anyone, including customers, is never tolerated.
In exchange, our employees are happy, healthy and ready to keep up with our promise of great customer service, and it shows.